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Thanks for visiting the new website! This is the culmination of several months of work, and unfortunately is still a little bit of a work in progress. We went ahead and rolled out the new website and store for a few different reasons. The first was for systems integration. Ever since BP Automotive was formed we have done nothing but grow! Sometimes we have grown so much so quickly that it was impossible to keep track of everything with the systems that were in place at that time. There is so much more than building harnesses that has to be done and implemented to get the products WE BUILD IN HOUSE to you! At times this has been a daunting task for me, as I have never been an infrastructure person, so this has been a journey for me. So if you are needing a product that we do not have up on the site just give us a call at our old phone number or our new phone number 1-888-467-4491. We do have a new phone system that is not perfect just yet, but we are getting there! We will get the product added for your and give you a call or email back!
We have been working overtime to get products in stock and ready for same day shipping. We are also working on selling on Amazon as well with our products being stocked and fulfilled by them, so if you are a prime member you can get free two day shipping! We have also been hard at work getting as many awesome product pictures taken as we can. So there will be some products on the site that may be without some pictures for a short while until we can get some pictures taken of those products!
Please look at our Contact page in detail for the best way to contact us for your situation. For example, the only way we accept order updates is via email. This is because we do those all at once to save time and focus on building the products that you love! IF you call and get our voice mail, please leave a message and do not repeatedly call. We cannot return calls without a voice mail in some instances when we are experiencing high call volumes. With the immense growth of BP Automotive we have had to change these aspects of how we handle the workload, we have also changed the way harnesses are ordered from the website.
For example, instead of having one harness and multiple drop down options we have individual harnesses with specific SKU numbers! This is to aid in inventory since we will have most harnesses we offer in stock in the very near future. As a matter of fact, we currently have some harnesses in stock! This also aids in tech support and during the sales process. As time goes on we will be adding more posts to this page with updates, and we will be adding a database of video tutorials, along with troubleshooting videos and documents. The plan is to have a 24/7 database where you can get all the information needed for your swap or project where you you can get the ball rolling with help on what product to purchase and then how to get that product installed, and lastly if needed you can troubleshoot any issues you are having getting your project completed.
We all want to thank all of our customers for their patience while we have been buried in work, you are awesome! Your patronage has changed this company, and has changed the lives of those that are now employed because of your patronage and your word of mouth advertising. Thank you so much to all of our past and future customers!